News
Residentsline Superheroes of 2021
Belinda Thorpe, Managing Director at Residentsline Flats Insurance explains how important her team has been to her business in 2021.
Frozen Pipe Emergencies: Vital First Steps and Preventative Measures
Belinda Thorpe, Managing Director at Residentsline Flats Insurance, explains how to ensure your block of flats is protected in the event of frozen or burst pipes this winter. Winter will soon be upon us, and
What to Do If You Don’t Agree with Your Service Charge Demand
Belinda Thorpe, Managing Director of Residentsline advises what to consider if you do not agree with the service charge demand you have received. Service charges can be a point of contention between landlords and
Why have insurance premiums increased?
A tougher attitude to risk and pricing across the insurance market has developed which now sees the flats insurance sector entering what is known as a ‘Hard Market’ for property and commercial insurances. What do
An overview of Major Works and Section 20
Belinda Thorpe, Managing Director of Residentsline, provides an overview of what you need to know about Major Works and Section 20. Major works, otherwise known as qualifying works, are any works being done to the building
Extending Your Lease: The Beginning
Belinda Thorpe, Managing Director of Residentsline explains the basics of extending your lease. Thinking of extending your lease? Or maybe you’ve never thought about it and haven’t got a clue why you would need
Insuring a Listed Building
Belinda Thorpe, Managing Director of Residentsline explains how to insure a listed building. If you own or are responsible for a listed building, the necessity to insure it correctly is two-fold: you must insure
What safety signs does your block of flats need?
Belinda Thorpe, Managing Director of Residentsline details the type of safety signs your block of flats may need. With Health and Safety playing a huge part in the responsibilities taken on when managing a
Fire Risk Assessment FAQs
Belinda Thorpe, Managing Director of Residentsline explains a number of frequently asked questions regularly asked about fire risk assessments. We’re all aware of the importance of fire safety what with the horrific Grenfell tragedy
How do FCA regulations affect your business?
A quick reminder on how the Financial Conduct Authority (FCA) regulations affect the way you act on behalf of your clients in property insurance matters. There are a few options available to Property Managing
How to Grow Your Business with Effective Customer Service
Belinda Thorpe, Managing Director of Residentsline describes how to grow your business by providing amazing customer service. Residentsline offer an array of market-leading products and are lucky enough to have access to special rates
What insurance does a Residents’ Management Company need?
Belinda Thorpe, Managing Director at Residentsline Flats Insurance explains what policies are available to ensure your block has the adequate cover in place. Residential Buildings Insurance Residents’ Management Company (RMC) directors and committee members often
Why is Directors’ and Officers’ Liability Insurance so important?
Belinda Thorpe, Managing Director of Residentsline, discusses why Directors’ and Officers’ Liability Insurance is so important for your Residents’ Management Company. If you are a member of a Residents’ Management Company, you have a range
Residentsline: A review of 2020
Residentsline: A review of 2020 Belinda Thorpe, Managing Director of Residentsline, gives an overview of the year. This year has, undoubtedly, been full of challenges for us all. Difficulty is a natural part of any
Key Things To Think About When Maintaining Your Block
Key Things To Think About When Maintaining Your Block Belinda Thorpe, Managing Director of Residentsline, discusses maintenance and your block. Maintaining your block of flats is a necessity, and an important one at that.
Frequently Asked Questions About Insurance
Frequently Asked Questions About Insurance Belinda Thorpe, Managing Director at Residentsline, covers some of the questions that are regularly posed to her and her team. How can I avoid water damage in my flat? There are
Insurance and your Lease
Insurance and your Lease Belinda Thorpe, Managing Director of Residentsline, advises who is responsible for placing the property insurance and what to do if you aren't happy with the choice. The main purpose of
Insurance Training For Your Team
Insurance Training For Your Team Sinead Campbell from Residentsline provides us with a short quiz to test your team's insurance knowledge. At Residentsline, we are committed to protecting your business and we believe providing useful
Remote Working vs Office Life
Remote Working vs Office Life Julie Sydenham, Virtual Assistant to Rebecca Kelly of Flat Living and Be Original, discusses the pros and cons of working from home vs an office, having worked extensively in both
General Health & Safety in Blocks of Flats
General Health & Safety in Blocks of Flats Belinda Thorpe, Managing Director of Residentsline, outlines the main health and safety regulations that apply to blocks of flats. The duty to comply with the regulations falls
What Insurance Do You Need to Protect Your Block and RMC?
What Insurance Do You Need to Protect Your Block and RMC? Before the worst happens and you need to make a claim, Belinda Thorpe from Residentsline Flats Insurance provides an essential guide to insurance to help
Cladding catastrophe: Problems caused by the EWS1
Belinda Thorpe, Managing Director of Residentsline, discusses the cladding issues affecting the property industry today. Following the tragic events of the Grenfell Tower fire in June 2017, there has been a nationwide reassessment of insufficient
What health and safety measures apply to my block of flats?
What health and safety measures apply to my block of flats? Health and safety measures are of paramount importance in any private or public setting. Mistakes can – and do – happen. Belinda Thorpe, Managing
Should I invest in a buy-to-let property?
Should I invest in a buy-to-let property? Belinda Thorpe, Managing Director of Residentsline, discusses what to think about when choosing a buy-to-let property and the difference between mortgages. Buy-to-let properties are properties which are bought