News
Remote Working vs Office Life
Remote Working vs Office Life Julie Sydenham, Virtual Assistant to Rebecca Kelly of Flat Living and Be Original, discusses the pros and cons of working from home vs an office, having worked extensively in both
General Health & Safety in Blocks of Flats
General Health & Safety in Blocks of Flats Belinda Thorpe, Managing Director of Residentsline, outlines the main health and safety regulations that apply to blocks of flats. The duty to comply with the regulations falls
What Insurance Do You Need to Protect Your Block and RMC?
What Insurance Do You Need to Protect Your Block and RMC? Before the worst happens and you need to make a claim, Belinda Thorpe from Residentsline Flats Insurance provides an essential guide to insurance to help
Cladding catastrophe: Problems caused by the EWS1
Belinda Thorpe, Managing Director of Residentsline, discusses the cladding issues affecting the property industry today. Following the tragic events of the Grenfell Tower fire in June 2017, there has been a nationwide reassessment of insufficient
What health and safety measures apply to my block of flats?
What health and safety measures apply to my block of flats? Health and safety measures are of paramount importance in any private or public setting. Mistakes can – and do – happen. Belinda Thorpe, Managing
Should I invest in a buy-to-let property?
Should I invest in a buy-to-let property? Belinda Thorpe, Managing Director of Residentsline, discusses what to think about when choosing a buy-to-let property and the difference between mortgages. Buy-to-let properties are properties which are bought
How to handle burst pipe emergencies
How to handle burst pipe emergencies Belinda Thorpe, Managing Director of Residentsline, discusses how to handle burst or frozen pipe emergencies, plus preventative measures to keep your flat's water supply running smoothly. There is never
Section 20: How does it work?
Belinda Thorpe, Managing Director of Residentsline, discusses the process of a Section 20 consultation. If any major or ‘qualifying’ works are required for a block of flats, the cost will normally be recoverable from
Retirement Living and your insurance needs
As family members grow older, it can be difficult to find the balance between maintaining their independence and ensuring they have help at hand when necessary. For most, retirement complexes could be the answer.
How does health and safety affect your flats insurance?
Belinda Thorpe, Managing Director of Residentsline, discusses the importance of health and safety standards and your responsibilities. The importance of keeping on top of the health and safety requirements of you block can never be
Unoccupied Residential Premises
Evidence shows that unoccupied residential properties are more vulnerable to damage than occupied premises, even if vacancy is only temporary. Poor supervision, lack of appropriate security and a misplaced notion that there is nothing
Your right to dispute insurance provisions
A common area of dispute between tenants and landlords is provision of insurance under the terms of the lease. The most common ways in which a dispute can arise about insurance are: (i) where
We hope you have a Happy Easter during this challenging time.
First of all, the team here would like to wish all our clients a very happy Easter. We hope you and your families are safe and well. In unprecedented circumstances such as these, it has
Why should you be saving water?
Belinda Thorpe, Managing Director of Residentsline, discusses why is it important to save water in your household. Saving water is something we should all be doing. As a finite resource, it's important that we
COVID-19 – We are still open for business
Residentsline is adapting to the COVID-19 outbreak, we are adopting a working from home model for our team until further notice. We are well prepared and equipped to run our business effectively in this
What To Do About Noisy Neighbours?
Having noisy neighbours can be a nuisance at the best of times. Even worse, it can sometimes be very difficult to manage the situation in a constructive and friendly way. Belinda Thorpe, Managing Director of
The importance of Directors & Officers Liability Insurance
The importance of Directors & Officers Liability Insurance Belinda Thorpe investigates the risks of not having adequate liability insurance in place. Those who serve on a Residents' Management Company (RMC), Right to Manage (RTM)
Flooding: Are you at risk?
The damage caused by flooding can be catastrophic to your home and business. That's why it's crucial that you are properly covered and know what to do if you ever need to make a
Commission
Possibly one of the most controversial subjects in flats insurance is the issue of commission and to whom it is payable. It is no secret that insurance companies pay a proportion of the insurance
Are carpets covered under our flats insurance?
This is one of the questions that we have been told Property Managers get asked, time and time again. The simple answer is "No". When it comes to your insurance, carpets can seem like
Top tips on how to maintain your block during winter
Belinda Thorpe, Managing Director of Residentsline, advises on how to best maintain your block during winter. Long periods of extreme weather are likely to cause damage to property, whether due to floods, strong winds or
How can I keep my insurance costs down?
Is your insurance due for renewal soon? Are you worried about the potential cost this year? Knowing what insurers looks for when calculating your premium is a big step in understanding how to keep
Choosing the right insurance broker
Belinda Thorpe, Managing Director of Residentsline, explains why choosing the right insurance broker is so important for you. The path to finding the right insurance policies can often be riddled with problems. When choosing the right
How could failure to maintain your block affect your insurance?
Belinda Thorpe, Managing Director of Residentsline, discusses the maintenance standards of your block of flats. There is usually a covenant within a lease or TP1 stating that it is the responsibility of the freeholder, Property