Policy Wordings and Product Downloads

Residentsline aims to make it as easy as possible for all of our customers to take out the appropriate level of cover for their block of flats insurance. Over our 26 years’ of experience, we have learned that sometimes you might need a helping hand when it comes to understanding the policy wording. That’s why we have put together this handy page as an overview of some of the main policies and summaries you will find across our site, together with detailed PDF documents and more.

For more help understanding our policy wording, get in touch with a member of the friendly Residentsline team today using the contact details here. Alternatively, you can request a callbackwe’re always happy to help.


With effect from 01 November 2022 AXA Insurance UK acquired the renewal rights to the Ageas products. These Ageas products remain active until 31 October 2023.

Flats Insurance Policies


Lift Inspection and Machinery Breakdown Insurance




Flats Insurance Policies

Terrorism Insurance

British Engineering Services

Legal Protection Group

Roads and Private Estates

Roads and Private Estates Insurance

Applicable to all new policies and all renewed policies effective until 31.05.2023

Applicable to all new policies and all renewed policies effective from 01.06.2023


Get in touch with our friendly, experienced and professional team today for more information.