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Residentsline’s sole focus has always been insurance for flats. Today, 24 years on, Residentsline has grown to be recognised as understanding the intricacies, risks and requirements that are unique to the flats market.

Our team of dedicated, friendly insurance experts are passionate about delivering superior products and excellent customer service, making life easier for you.

We pride ourselves on our ability to:

  • Manage claims quickly and efficiently;
  • Work closely with Property Managing Agents to ensure their clients receive the best cover at the best price;
  • Deliver market-leading protection through our panel of preferred insurers;
  • Provide online ‘property portals’ to assist Residential Management Companies and Property Managing Agents;
  • Offer exclusively enhanced policies;
  • Provide freeholders and Residential Management Companies with the confidence they need to satisfy their residents’ requirements; and,
  • Invest in our staff and systems to ensure consistently great service.
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Get in touch with our friendly, experienced and professional team today for more information.

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Blocks of Flats Insurance

Residentsline’s exclusive Residential Buildings Insurance policies are designed specifically for blocks of flats and apartments.

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Managing Agents

We are committed to offering a quick, efficient and streamlined service to agents arranging insurance services on behalf of their clients.

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About Residentsline

Residentsline are proud to be an affiliate member of ARMA (Association of Residential Managing Agents).

Alongside this, our Managing Director, Belinda Thorpe, is an honorary consultant for the FPRA (Federation of Private Residents’ Associations), meaning we are always able to stay ahead of our customers’ insurance needs.

Our dedication to understanding our market is evidenced by healthy retention rate and customers who have been with us from the start. With a close-knit team, a name you can trust and your call answered in person, we know we have a business people enjoy dealing with.

Meet The Team

Who We Work With

Block of Flats

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Flat Living Magazine

Our magazine is a bi-monthly online publication where we have tried to include everything that will assist you whilst living in a flat, being a leaseholder, or being part of your Residents’ Management Company or Residents’ Association. Please click on to the images below to view an electronic copy of our past issues. If you would like a hard copy of any of these issues, please email rebecca@flat-living.co.uk 

If there is anything you would like included or if you have any questions, please email info@flat-living.co.uk .

Read Flat Living

“The level of customer service received was exceptional. Their friendly team were extremely knowledgeable and went ‘above and beyond’ expectations. I would certainly have no hesitation in recommending Residentsline to anyone I know.”

James Alexander

Our Knowledge Hub

Block of flats insurance policies

Policy Wordings

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