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Why are we so confident in the flats and apartment insurance we sell?  For these key reasons:

Firstly, our flats insurance policies are designed specifically for Residents’ Management Companies, Right to Manage Companies, Residents’ Associations, Developers, Freeholders and Landlords.

Secondly, our flats insurance policies cover you and your flats and apartments from the widest range of risks possible and we have worked hard to produce blocks of flats and apartments insurance policies our UK customers can trust. All our policies are tailor-made to suit your property, and all cover is provided on an ‘All Risks’ basis so that when you work with us, you can be confident that you’re covered.

Thirdly, all our blocks of flats insurance policies are provided with A-rated insurance providers. Why? because we want you to be confident that your insurance policy is backed by a UK market leader who you can trust when problems arise.

Finally, we offer a gold standard in customer care. With our flats insurance policies, all our UK customers have access to our 24-hours claims line and emergency services helpline. That means that whenever problems arise, you will have easy access to the support that you need.

At Residentsline, our flats insurance policies are tailored to your needs, created for all sizes and types of blocks of flats and apartments. Our insurance cover also includes the option to include directors and officers liability insurance, terrorism insurance, lift inspection and breakdown insurance or legal expenses protection as part of your policy or as a separate policy if desired.

Whatever your needs, at Residentsline, we are ready to help with the cover to suit you. Why not get a quote from the best choice in flats insurance?

Get in touch with our friendly, experienced and professional team today for more information.

Blocks of Flats Insurance

Residentsline’s exclusive Residential Buildings Insurance policies are designed specifically for blocks of flats and apartments.

Managing Agents

We are committed to offering a quick, efficient and streamlined service to agents arranging insurance services on behalf of their clients.

About Residentsline

Residentsline are proud to be an affiliate member of ARMA (Association of Residential Managing Agents).

Alongside this, our Managing Director, Belinda Bagnall, is an honorary consultant for the FPRA (Federation of Private Residents’ Associations), meaning we are always able to stay ahead of our customers’ insurance needs.

Our dedication to understanding our market is evidenced by healthy retention rate and customers who have been with us from the start. With a close-knit team, a name you can trust and your call answered in person, we know we have a business people enjoy dealing with.

Who We Work With

Freeholders

Block of Flats

Flats insurance team meeting

Agents

residential building insurance

Freeholders

Landlords

Flat Living

The Flat Living website provides a library of relevant information to those living in, owning or managing blocks of flats.  With over 1500 pages of advice and guidance, if you are looking to find out more about leasehold properties, you’re likely to find it here.

Our content is provided by industry experts, working in the sector all day, every day, enabling you to find what you are looking for within a few clicks.

Mari
Mari
21 July 2023
Absolutely brilliant dealing with Residentsline Company, always deliver the best deals 😊
Nigel Tomkins
Nigel Tomkins
18 July 2023
Always a great service. Tina and Emily are very easy to deal with
Dom Wealthall
Dom Wealthall
3 July 2023
Residentsline are helpful, trustworthy and a pleasure to work with. Would recommend their services if you are looking to place insurance in the residential sector.
Jan Davies
Jan Davies
26 May 2023
I am secretary of a small company that manages 8 flats in Harrow on the Hill, Middx. We have insured our building with Residentsline since the 1980's. The service from the company has been outstanding. They are always easily available for advice, information and support. They deal with claims quickly, professionally and sympathetically. The staff are. without exception, friendly and efficient. I should particularly like to commend Tina Hough. I have dealt with Tina for many years and she is an absolute treasure.
Andrea Samson
Andrea Samson
25 May 2023
Always helpful in achieving the best premium for many years
David King
David King
24 April 2023
Friendly and efficient service.
rod pownall
rod pownall
19 April 2023
my contact with tina is always good - however i am not so sure this year on the full details for the renewal my concern is that there is a "subsidence" query currently on last years which has not been sorted yet and yet on this years the subsidence has been altered to £7500
Mark Corthine
Mark Corthine
16 April 2023
My Company has been using Residentsline Flats Insurance for over 12 years and I have found them a Good Company to work with, they have always tried to get competitive prices, until last year when prices have shot up - for no apparent reason? Apart from following the building market and the inflated costs of both product and labour. I have enjoyed our professional relationship and sincerely hope that I am able to write a much more positive review at the end of this calendar year?
B J
B J
17 March 2023
Residentsline have been placing our block of flats insurance for a number of years now. I’ve found them to be excellent at what they do- very responsive and open in their communications and always striving to get us a reasonable renewal even in tough market conditions. Thank you to the entire team but especially Sinead who has been a reassuring presence at every renewal time.
Andy James
Andy James
8 November 2022
I’ve now been with Residentsline a year and just renewed my 2 policies for the first time. Sharon Phillips dealt with a number of questions I had in a polite and efficient manner. I would have no hesitation in recommending Residentsline .

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