Self-managed? We’re here for you.

With over 22 years’ experience within the insurance industry, Residentsline have the experience, expertise and the knowledge to find you the best policy out there.

At Residentsline, we know the difficulties that our clients face. Managing your property is a demanding job, with many stresses along the way – but we don’t think insurance needs to be one of them. As specialist insurance intermediary, we will do everything we can to help you find the most comprehensive insurance policy at the best possible price. And, among many other benefits, we will stay with you throughout your policy to provide you with round-the-clock support – giving YOU time to focus on everything else.

It is widely accepted that insurance intermediaries are an essential component to finding the right insurance policy. There are, undoubtedly, far greater benefits in using a specialised intermediary as opposed to going directly to the insurance company. As pointed out by Professional Indemnity, the most accessible route through the insurance industry is through a insurance intermediary – many of the UKs leading insurance companies are closed off to anybody else, meaning your best chance of finding the best policy is by getting that extra help. Another important factor to consider is cost. Insurance can be an expensive investment, but is almost always cheaper to go with a intermediary – they know how to navigate the insurance market to find the best prices. So, without an intermediary in your corner, you will likely end up paying a great deal more than needed and will go through an unnecessarily long process in doing so.

Although we have established a few advantages of going through an insurance intermediary, there is still the matter of choosing the right one. Here at Residentsline, we want to tell you a few things that we think make us the best in the industry.


We don’t cut corners.

Should the worst happen, you need to know that you’ll be covered. The last thing you need to hear after suffering a loss is that you aren’t financially protected – as long as you’re with us, we will ensure we arrange the most suitable protection for your block. Our policies are market-leading products and are underwritten by leading UK Insurers. You won’t find better anywhere else.

We are a specialist intermediary with specialist products.

Residentsline specialise in insurance for blocks of flats. As opposed to other brokers, we understand the specific requirements of a block of flats, and our products are tailored to match. We provide All Risks Buildings Insurance, Directors and Officers Liability Insurance, Terrorism Insurance and Lift Inspection and Machinery Breakdown. Each one of our policies is designed to protect your block of flats from any possible risks. And, whilst we’re covering the bricks and mortar, we’ll also be protecting YOU against any legal expenses – what more could you ask for? We will do the hard work, so that you don’t have to, and we will give you the specialist protection that you need – because sometimes, a standard policy isn’t enough.

Manage your block of flats insurance

Residentsline have gone above and beyond to design and build a Client portal called Manage Your Block. This is an exclusive system where we keep all your insurance documentation, to ensure they are kept safe and sound and copies can be obtained whenever you need them.  In addition you can keep health and safety assessments, insurance claims or tradesmen details. It’s just another way we can save you time.

Our ethos is simple: the best service, the best protection, the best price. We think you deserve it.

We have impeccable service.

When you request a quote with Residentsline, we want you to be sure that we’re the best – that’s why, instead of giving you one quote, we’ll give you three. On top of that, we will also give you a thorough policy review to help you decide whether or not you want to join us. We also provide enhanced commission levels, and will obtain unique discounts to ensure that we achieve the most competitive premium.

With our wide range of products and market-leading cover, we’re confident that we can fulfil all of your insurance needs. Residentsline will do everything we can to ensure you receive the best possible service, whilst also saving you time and money.

For more information, or for a quick quote, give us a call on 0800 281235 or visit our website at