Residentsline’s sole focus has always been flats insurance. Today, more than 20 years on Residentsline has grown to become recognised as understanding the intricacies, risks and requirements that are unique to the residential flats market.

Our team of professional, friendly staff are dedicated to delivering superior products with excellent service, to make life easier for you.

Residentsline prides itself on its ability to:

  • Work closely with Property Managing Agents to ensure their clients receive the best cover at the best price;
  • Provide Freeholders, Residents Associations and Residents’ Management Companies with the confidence they need to satisfy their resident’s requirements;
  • Offer market leading insurance cover by providing exclusively enhanced policies;
  • Deliver protection from a panel of Insurers;
  • Manage claims quickly and efficiently;
  • Provide property portals designed to assist Residents’ Management Companies, Residents Associations and Property Managing Agents;
  • Invest in staff and systems to ensure consistently great service.

As an Affiliate member of ARMA (Association of Residential Managing Agents) and with a Managing Director, Belinda Thorpe, as an honorary consultant for the FPRA (Federation of Private Residents Associations) we are able to keep up to date with our Insured’s insurance concerns and needs.

Our dedication to understanding our market is evidenced by a healthy retention rate together with a number of insureds that have been with us since the 90’s.

With a close knit team, a name you can trust and your call answered in person, we know we have a business people enjoy dealing with.

Exclusively flats, it’s our Policy.