News
The Impact of Leasehold Reform on Service Charges
Belinda Bagnall from Residentsline, explores leasehold reform and their financial implications for both leaseholders and freeholders alike. Leasehold reform has been a significant topic of discussion in recent years. One notable area of discussion
Building Safety Update
Belinda Bagnall, Managing Director at Residentsline, provides an update on building safety, particularly focusing on the Building Safety Act. With so many changes to leasehold law in recent years, we wanted to provide a
Claims Management: Navigating the Insurance Process for Listed Building Restoration
Belinda Bagnall, Managing Director of Residentsline Insurance, provides guidance for owners including documentation requirements, the loss assessment process, and handling claim settlement negotiations. Damage to listed buildings can be devastating for owners. These precious
The Importance of Accessible Mental Health Services for Residents
Belinda Bagnall from Residentsline discusses how property managers can support struggling residents and why they should be considering the mental health of their residents in everything they do. From the 13th to the 19th of May 2024,
Communal and Emergency Lighting Responsibilities
Darren Bagnall from Residentsline discusses what landlords and property managers can do to meet their moral and legal responsibilities to leaseholders when it comes to communal and emergency lighting. Thoughtful lighting schemes make a
Enhancing Security in Apartment Living: A Comprehensive Guide for RMCs and Directors
Belinda Bagnall from Residentsline discusses security in apartments and how it can be enhanced. Block residents expect the very best security- for the sake of their financial investment, their personal safety, and the protection of
A Reformed System for Leaseholders
Belinda Bagnall from Residentsline, discusses a number of recent changes to leasehold legislation. With the recent updates to the Financial Conduct Authority regulations, as well as the Government’s Leasehold and Freehold Reform Bill, leaseholders in
Commission Disclosure from 31st December 2023
Belinda Bagnall from Residentsline discusses the new regulations issued by the Financial Conduct Authority. As the Financial Conduct Authorities new regulations with regards to multi-occupancy residential buildings insurance come into effect, leaseholders will be given
A Flat Owner’s Winter Preparedness Checklist
Belinda Bagnall from Residentsline looks at how flat owners can prepare for winter. As we approach the colder months, it's time for flat owners to shift their focus to winter preparations. Concerns about heating,
Proactive Steps to Prevent Disputes Between Neighbours
Belinda Bagnall from Residentsline, provides valuable insights and practical advice on how flat owners can take proactive measures to prevent disputes. Prevention is always better than the cure. This old adage is absolutely correct when
Overcoming the Challenges of Major Works
Belinda Bagnall, Managing Director of Residentsline, gives an insight into overcoming the challenges of major works in your block of flats. Carrying out substantial works on or in blocks of flats for the purposes of
Navigating the Underwriting Process: Finding the Right Policy for Our Customers
Belinda Bagnall, Managing Director of Residentsline provides more details about the underwriting process. The underwriting process is largely unknown to people who work outside of the insurance industry. Many aren’t aware of the level
The End of Leasehold Property in England?
Belinda Bagnall, Managing Director at Residentsline, looks at the changes in the leasehold sector in recent times. Recently there has been much discussion around changes to the leasehold sector, and whether they spell the
Residentsline Sponsors Female Driver for Formula Woman Academy
Poppy Abel has joined the Formula Woman Academy, a platform designed to prepare young female drivers to progress to higher levels of competition. And to achieve their dreams of becoming professional racing drivers. Poppy
The Health & Safety of Your Residents
Belinda Bagnall, the Managing Director of Residentsline, provides insights into ensuring the health and safety of your residents. The role of Property Manager or Residents’ Management Company (RMC) Director is a varied one, but at
Are Your Communal Areas Correctly Insured?
Belinda Bagnall from Residentsline discusses the importance of ensuring your communal areas are correctly insured. With all of the insurance requirements entrusted to Property Managers and Residents’ Management Companies, it can be easy to overlook
Insurers and Fair Value Assessments – have you done yours?
Belinda Bagnall of Residentsline looks at the need to ensure you are being fair in all of your business dealings. Since the Financial Conduct Authority launched their “Treating Customers Fairly” principles in 2006, all
Communal Areas: Disputes and Fire Risks
Belinda Bagnall, Managing Director of Residentsline, looks at fire risks within blocks of flats. Fire safety is still high on the agenda across the country. Since Grenfell, it’s been talked about more in the
How to Check That Your Cladding is Safe
Belinda Bagnall, Managing Director of Residentsline, provides information on how to check that your cladding is safe.
Additional Services Provided by Residentsline
Belinda Bagnall, Managing Director of Residentsline, provides details of the additional services that Residentsline provides.
The Difference Between RTM and Buying Your Freehold
Belinda Bagnall, Managing Director of Residentsline, explains the difference between Right to Manage and buying your freehold. The terms leasehold, freehold, collective enfranchisement and right to manage can be confusing, especially if you’re not a
Deciding on the Right Insurance Broker
Belinda Bagnall, Managing Director of Residentsline, focuses on the reasons finding the right insurance broker is important for you and your block of flats.
Why is Index Linking so High in 2022?
Belinda Thorpe, Managing Director at Residentsline, explains why Index Linking has increased in 2022. Index Linking (also known as Indexation) is “the adjustment of an asset's value to reflect inflation and deflation”. In terms of asset-linked
Private Roads and Gated Estates
Belinda Thorpe, Managing Director at Residentsline, explains our Roads and Private Estates cover for those in need of a bespoke quote for their gated block. Gated estates provide a level of security that is largely