I joined Residentsline in 2015 following 25 years working in a different sector, where I had enjoyed 25 years being a Business Development Manager. On my move to Residentsline I took on the challenging role to head up the Operational and Quality Control functions.
What They Do
My day includes an array of company reporting along with various policy and procedural audit functions to ensure the Company runs smoothly. Completing these roles not only allows us to be more aware of how the company is performing but also enables us to be sure that as Cover Holders for numerous companies that we complete our processes correctly. I am involved in ensuring our portals, www.directorsandofficersliability.co.uk , www.manageyourblock.co.uk and www.propmp.co.uk all work well. I am also MD of Flat Living magazine which provides advice and support to people who live in and manage blocks of flats and apartments.