Meet Team New

Sinead Straker
I recently joined Residentsline as an Account Manager in following many years at Lloyds Bank and working for myself. My
Coco Thorpe
Coco Thorpe
Little Helper
Bio: I am the office dog. I have a daily tour around the office as I am now aware of
Nicola McAndrew
Nicola McAndrew
In-Office Editor
Bio: I started working at Residentsline in 2018. It has been a fantastic experience so far, and I look forward
Natasha Edwards
Natasha Edwards
Underwriting, renewal production, general administration and mid-term adjustments
Bio: I started at Residentsline in June 2018, I really enjoy it! I have worked in customer service and invoicing
Lyndsey Heath
Lyndsey Heath
Administrator
Bio: I joined Residentsline in March 2017 as an apprentice and this is my first full time job. I didn’t
Anthea Hardwick
Anthea Hardwick
Administration and Audit Processes
Bio: I have worked in the Insurance sector for over 15 years.  I started out in Motor and Home Insurance,
Natalie Bradley
Natalie Bradley
Administration
Bio: I joined Residentsline in 2006 as an apprentice and have undertaken a variety of roles during my time with
Gary Chapman
Gary Chapman
Accountant
Bio: I joined Residentsline in August 2017 to work in the Accounts section after working for over 20 years in
Sharon Phillips
Sharon Phillips
On the Underwriting Team
Bio: I joined Residentsline in April 2011 as part of the support team, providing administrative support to the new business
Belinda Brookes
Belinda Brookes
Renewal Underwriter
Bio: I joined Residentsline in January 2000 as an apprentice. I started as an Administrator which progressed to a Coordinator
Tina Hough
Tina Hough
Renewal Policy Organiser/Account Manager
Bio: I joined Residentsline in 2002 and have progressed throughout the 16 years from data input to a Client Relationship
Sophie Barnett
Sophie Barnett
Policy Renewal Point of Contact
Bio: I joined Residentsline as an Account Manager in 2017 following many years at Towergate. I have worked in various
Richard Smeeton
Richard Smeeton
Account Management
Bio: I began working in the Insurance industry in 1995, straight out of school and joined Residentsline in 2000. Since
Sinead Duffy
Sinead Duffy
New Business and Renewals
Bio: I joined Residentsline in 2015 after a working holiday in Australia. Prior to joining Residentsline I gained 7 years’
Darren Bagnall
Darren Bagnall
Managing Director of Flat Living Magazine
Bio: I joined Residentsline in 2015 following 25 years working in a different sector, where I had enjoyed 25 years
Neil Grosvenor
Neil Grosvenor
Referral point for unusual or non-standard features with any policyholders’ requirements
Bio: I joined Residentsline in 2013 but my connections with Residentsline were already well established. The reason for this is
Katrina Jones
Katrina Jones
Underwriting Manager & Head of Systems & Administration
Bio: I began my career at Residentsline over 20 years ago and I am proud to say that have grown
Katrina Jones
Katrina Jones
Underwriting Manager & Head of Systems & Administration
Bio: I began my career at Residentsline over 20 years ago and I am proud to say that have grown
Katrina Jones
Katrina Jones
Underwriting Manager & Head of Systems & Administration
Bio: I began my career at Residentsline over 20 years ago and I am proud to say that have grown