We are looking for an IT company
We are looking for an IT Company to tender to build a Customer Relationship Management System for Residentsline
Residentsline is tendering for an IT Company which specialises and understands Insurance transactions and Residents Management Companies to build a Customer Relationship Management system to a specification that will be provided at the next stage.
We are looking for a Company with proven experience to build a Customer Relationship Management solution which is able to:
- Create a policy management engine that allows us to track various policies within our CRM records
- Create an activity management system that allows for auditable trackability of all actions taken within the system as per FCA requirements
- Log email to online archive allowing key points of communication to be tracked and reviewed with the CRM record
- Benchmark staff productivity throughout the system
- Create an API that allows incoming enquiries to automatically be populated into our system
Our wire frame will be available by the 5th June 2019 – please email firstname.lastname@example.org to receive a copy.
We look forward to hearing from you.