News

July 2011-Residentsline Announce Acquisition

Residentsline was acquired on 1st July 2011 by one of the largest international specialist flats and apartments underwriting agencies-CHU Underwriting Agencies (UK) LimitedCHU are part of the global QBE Insurance Group.

CHU is an Australian company that designed the very first flat specific insurance policy in Australia over 30 years ago.  Today CHU also operates in the United States and United Arab Emirates.  Residentsline is CHU’s partner of choice for their entry into the UK market.

CHU selected us because of the remarkable synergy in our values and approach to business.  We both have strong reputations for top quality service and products and our focus on client relationships is the bedrock of both cultures.  Working with CHU will only strengthen our ability to deliver even better products and services to all of our clients, both residents and Managing Agents alike.

Our sales, underwriting and renewal teams remain the same. 

Residentsline and CHU are delighted to be able to set a new benchmark for innovative insurance solutions for the UK flats market, further details of which are being launched shortly.  Our offering is being built jointly on Residentsline and CHU’s understanding of the leasehold industry.

Our solutions will centre on making life easier for our policyholders by providing an unrivalled level of customer service.  In Australia, the USA and UAE, CHU has consistently led the market and its knowledge and experience is unmatched.  We look forward to providing our UK customers with a unique point of difference.

Together, Residentsline and CHU understand the complexities, risks and requirements unique to this market and will consistently continue to develop and deliver market leading insurance products for our clients.

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