Claims

To notify us of an incident please ensure you have your policy number available.

Norwich Union

Tel: 0845 7413178 (local rate)

Between 9.00 a.m. and 5.30 p.m. weekdays, calls are answered by Dedicated Claims Handlers.

The Claims line is available 24 hours a day, 7 days a week.

Outside office hours you will be re directed to our “Out of Hours” service.

Zurich

Tel: 01303 247047

AXA

Tel: 0870 9000867

RSA

Tel: 0845 0770120

You can complete an Incident Notification form online or, if you prefer to notify us of an incident in writing, please print off our Incident Notification form and return it to:

FREEPOST RTKHXA-BUHT
Residentsline Ltd
29 Waterloo Road
WOLVERHAMPTON
WV1 4DJ

you may also fax to us on 01902 710327 or email to us on info@residentsline.co.uk

Residentsline’s claims handlers pride themselves on fast, courteous service that minimises stress and inconvenience for leaseholders and managing agents alike.

We will contact you as soon as we receive your form.

If you have any queries or need urgent advice on how to deal with a situation before sending the please do not hesitate to call us on 0800 281235.